FAQs

WHO WE ARE?

Prime Choice is the UAE’s largest specialty fitness equipment retailer, with an unrivaled range of top-notch fitness brands to choose from. With access to more than 100+ products, it’s our goal to be the convenient single source for all your fitness and sports equipment needs.

HOW DO I REACH CUSTOMER CARE?

Click CONTACT US to get in touch with our friendly Customer Care service, or better yet, click on the “Live Chat” button to immediately get in touch with a Customer Care representative for detailed information.

DOES Prime Choice OFFER ANY GUARANTEE FOR THE PURCHASES I MAKE?

We promise 100% satisfaction - guaranteed. If you are not satisfied with the product (for various reasons), you may return your purchase.

WHAT SHOULD I DO IF I RECEIVE A DEFECTIVE PRODUCT?

If your product has a workmanship or material defect, support is available depending on the product condition for return/exchange and claimed under 30 days of purchase. Please contact customer care for more details.